Shipping Policy

At Fetch & Fabulous, we're committed to delivering your pet's favourite products quickly and efficiently within Australia. Please read our shipping policy below for full details.

Order Processing

All orders are processed within 1 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next business day.

Standard Shipping

For most products shipped within Australia, you can expect delivery within 3-10 business days.

Shipment Confirmation & Tracking

Once your order has been shipped, you'll receive a shipment confirmation email that includes a tracking number. You can use this tracking number to monitor your delivery's progress online.

Important Notes

Delivery Times: While we aim for timely deliveries, please understand that estimated delivery times can vary due to your location, peak periods, or unforeseen circumstances (e.g., extreme weather, carrier delays).
Remote Areas: For deliveries to remote or unusually located areas, additional shipping fees might apply. We'll notify you if this is the case for your order.
Damages or Loss During Shipping: Fetch & Fabulous isn't liable for any products damaged or lost during shipping. However, if you receive your order damaged, please contact our support team immediately via our Contact Us page to file a claim. Please save all packaging material and damaged goods before filing a claim.
Policy Updates: We reserve the right to modify our shipping policy at any time. Any changes will be updated on this page.

Australian Shipping Postcodes

We currently ship to the following postcodes within Australia:

2000-2009, 2010-2012, 2015-2024, 2025, 2026-2039, 2040-2050, 2052, 2055, 2057, 2059-2069, 2070-2077, 2079-2099, 2100-2114, 2115, 2116-2119, 2120-2139, 2140-2148, 2150-2159, 2160-2168, 2170-2179, 2190-2199, 2200, 2203-2209, 2210-2229, 2230, 2231-2234, 2250-2265, 2267, 2278, 2280-2284, 2285, 2286-2299, 2300, 2302-2308, 2312, 2314-2319, 2320-2327, 2334, 2426-2428, 2439, 2443, 2445, 2447, 2450, 2452, 2454-2456, 2465, 2470-2474, 2477-2479, 2485, 2486, 2488, 2490, 2500-2502, 2505-2506, 2508, 2515-2520, 2522, 2525-2530, 2533, 2534, 2555-2560, 2564-2567, 2570-2576, 2578, 2600-2612, 2614-2617, 2619-2620, 2640-2641, 2647, 2745, 2747-2756, 2759-2763, 2765-2770, 2773-2774, 2776-2780, 2782-2785, 2900-2906, 2911-2914, 3000-3008, 3010-3013, 3015-3016, 3018-3039, 3040-3062, 3063, 3064-3079, 3081-3088, 3090, 3091, 3093-3095, 3099, 3101-3114, 3115, 3116-3119, 3120-3132, 3133-3138, 3140-3153, 3155, 3156, 3158, 3160-3189, 3190-3202, 3204-3207, 3212-3221, 3222-3228, 3230, 3241-3242, 3331, 3335, 3337-3338, 3340, 3350, 3352-3354, 3427, 3429, 3434, 3437-3438, 3444, 3446-3448, 3450, 3453, 3515, 3523, 3550-3559, 3564, 3612, 3616-3621, 3623, 3629-3632, 3676-3678, 3683, 3685, 3687-3690, 3694, 3730, 3737-3741, 3744, 3747, 3782, 3800, 3802-3803, 3805-3810, 3910-3912, 3915-3916, 3918-3920, 3926-3929, 3930-3931, 3933-3934, 3936-3944, 3975-3977, 4000-4009, 4010-4032, 4034-4037, 4051, 4053-4055, 4059-4070, 4072-4078, 4101-4109, 4110-4125, 4127-4133, 4151-4161, 4163-4165, 4169-4174, 4178-4179, 4205, 4207-4230, 4271-4272, 4280, 4285, 4300-4301, 4303-4305, 4311, 4350, 4354-4355, 4358, 4360, 4363, 4376, 4400-4401, 4403, 4500-4512, 4516, 4519, 4550-4567, 4572-4573, 4575, 4660, 4662, 4701, 4742, 4750-4751, 4798, 4806, 4808, 4882, 4884, 5000-5025, 5031-5052, 5061-5076, 5081-5098, 5106-5115, 5120-5121, 5125-5127, 5134, 5137-5138, 5144, 5150, 5153, 5157-5158, 5160-5166, 5168, 5172, 5174, 5201, 5204, 5211, 5231, 5234, 5242, 5245, 5252-5255, 5350-5351, 5355, 5381, 5418-5420, 5422, 5462, 5482, 5490-5491, 5520, 5523, 5550, 5554, 5560, 5570, 5575, 5583, 5611, 5700, 5800, 5810, 5839, 5942, 5950, 5960, 6000-6031, 6033-6038, 6050-6073, 6076-6077, 6079, 6081, 6100-6112, 6122, 6147-6159, 6160, 6162-6182, 6209-6210, 7000, 7002, 7004, 7006-7021, 7025, 7050-7052, 7055, 7170, 7172, 7212, 7248-7249, 7253, 7262, 7276-7277, 7290-7291, 7300-7301, 7303